What 3CX Offers

  
• SIP-based PBX functionality - supports both software and hardware SIP phones. 
• Video conferencing & live chat - includes WebRTC features for video meetings and chat integrated into the platform. 
• Flexible deployment - on-premise, hosted/self-hosted or cloud deployments; works with popular platforms and services. 
• No per-user pricing (just licence-based or feature/licence tied to simultaneous calls) - cost model that can save for growing businesses.
• Integration options - with CRM systems, Microsoft 365 / Google Workspace integrations, mobile & desktop apps; presence, voicemail-to-email etc.

3CX in South Africa

• There is a 3CX presence in South Africa, including support for partners and local SIP trunk providers that are certified to work with 3CX.
• 3CX supports localisation, local calling rules and configuration for South African telecom and VoIP providers. 
• Businesses local to South Africa benefit from hosting options, and often use 3CX for remote working, contact centres, hybrid teams and cost savings over traditional PBX systems.     

Why Businesses Choose 3CX

• Cost Savings: Lower maintenance, flexible licensing and the ability to use standard SIP trunks reduce recurring costs. 
• Scalability: From small offices to contact centres. Can expand easily without needing completely new hardware. 
• Unified Communications: Voice, video, chat, conferencing all in one platform. Ideal for modern work styles. 
• Flexibility: Works with many devices and deployment options - physical phones, softphones, apps, cloud or self-hosted. 
• Trusted & Proven: Large user base, many installations across industries globally.