AJX-H-H4G specification sheet

Overview:

Ajax Hub 4G White Wireless Security Control Panel
The Ajax Hub 4G White is a high-performance wireless control panel designed to secure medium to large properties efficiently. Supporting up to 100 devices, this hub ensures seamless monitoring and control through both Ethernet and 4G LTE connectivity. It enables automated security scenarios, tamper detection, and keeps your system running with a backup battery that lasts up to 15 hours. The hub accommodates 50 users and organizes devices into up to 9 security groups, making it ideal for both homes and businesses seeking reliable, centralized security management.

Description:

The Ajax Hub 4G White delivers advanced protection with flexible wireless management. Users can connect up to 10 sirens, 1 range extender, 14 NVRs, and 224 cameras. It supports third-party IP cameras via RTSP or ONVIF and allows access control for up to 50 users, including administrative and PRO accounts. The hub enables up to 5 automation scenarios for alarms, scheduled actions, and security mode adjustments, with encrypted, two-way communication over Jeweller technology. Remote configuration, instant notifications, and robust anti-sabotage measures enhance security, while Ethernet and 4G SIM channels provide reliable connectivity. The hub is powered by a built-in Li-ion battery, capable of 15 hours of offline operation, and housed in a compact, indoor-friendly IP20-rated enclosure.

Features:

Device Management and User Control
The hub allows comprehensive control over security groups and rooms, supporting flexible access management for multiple users. Administrators can configure alarms, receive instant notifications, and manage devices remotely through the Ajax app. PRO accounts provide installers and monitoring companies with specialized tools for system setup and supervision.

Reliable Wireless Communication
Using proprietary Jeweller technology, the hub ensures encrypted, two-way communication between the hub and connected devices. Frequency hopping, dynamic key encryption, and advanced anti-sabotage measures protect against interception and jamming. The system supports a radio communication range of up to 2,000 meters in open spaces, with adjustable polling intervals from 12 to 300 seconds.

Seamless Connectivity Options
The hub combines Ethernet and 4G LTE channels to maintain continuous communication. Automatic switching prioritizes Ethernet while using cellular backup to prevent service interruptions. Communication channels operate in parallel, ensuring high system reliability and fast data transmission.

Notification and Monitoring
Users receive notifications via push messages or SMS for alarms, malfunctions, security mode changes, and system events. The hub supports monitoring protocols including SIA (DC-09 ), SurGard (Contact ID), and ADEMCO 685, allowing integration with professional security monitoring services.

Power and Installation
Powered by 110-240 V mains with low consumption and a built-in Li-ion battery, the hub provides 15 hours of backup operation. Alternative power options are supported with compatible external PSUs. The compact 163 x 163 x 36 mm unit weighs 360 g and operates in temperatures from -10degrees C to +40degrees C, with up to 75% humidity tolerance.

Complete Package
The hub comes with the SmartBracket mounting panel, power supply and Ethernet cables, an installation kit, a GSM starter package (availability varies by region), and a quick start guide to simplify setup and operation.

Specifications:

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Specifications
Product Code	AJX-H-H4G
Capacity
Wireless Ajax devices	up to 100
	Specifically, up to 10 sirens and 1 range extender.
Ajax NVRs	up to 14
Ajax cameras	up to 224 via Ajax NVRs and up to 200 standalone
Third-party IP cameras	up to 10 when using RTSP via SDK
	up to 224 when using ONVIF via Ajax NVRs
Users	up to 50
	Any number of admin users within the hub limit.
	PRO accounts for installers.
	PRO accounts for installation and monitoring companies.
	Access management for users.
Automation scenarios	up to 5
	Alarm reactions.
	Scheduled actions.
	Security mode changing reactions.
	Hub does not support scenarios by temperature, humidity, and CO2 concentration.
	Scenarios for comfort and productivity are available for other hub models.
Security groups	up to 9
Rooms	up to 50
Support for MotionCam detectors	unavailable
Wireless communication
Jeweller communication technology	Proprietary wireless communication technology to transmit commands, alarms, and events.
	Key features:
	Two-way communication.
	Advanced anti-sabotage.
	Block encryption featuring a dynamic key.
	Instant notifications.
	Remote configuration via the Ajax apps.
Radio frequency bands	866.0 - 866.5 MHz
	868.0 - 868.6 MHz
	868.7 - 869.2 MHz
	905.0 - 926.5 MHz
	915.85 - 926.5 MHz
	921.0 - 922.0 MHz
	Depends on the sales region.
Maximum effective radiated power (ERP)	up to 20 mW
	Automatic power control to reduce power consumption and radio interference.
Radio signal modulation	GFSK
Radio communication range	up to 2,000 m
	Between the hub and connected devices (in an open space).
	Maximum range depends on the connected device.
Polling interval	from 12 to 300 s
	Adjusted by PRO or user with admin rights in the Ajax apps.
Encrypted radio communication	All the data stored and transmitted are protected by block encryption featuring a dynamic key.
Radio frequency hopping	Radio communication uses frequency hopping to prevent interception and jamming.
Recommendations
Recommendations	The device operating voltage is
	110-240 V~.
	Hub is designed for indoor installation only.
Communication channels
Ethernet	1 8P8C socket
	Up to 100 Mbps.
Cellular	1 micro-SIM slot
Cellular bands	4G (LTE)
	GSM 850/900/1800/1900 MHz
Automatic switching between communication channels	Instant switching between Ethernet and SIM.
Communication channels prioritization	1. Ethernet
	2. Cellular connection
	Communication channels work in parallel, to increase system reliability.
	Most of the data is transmitted via Ethernet.
Notifications
Supported notification types	Push
	SMS
Event types	Alarms
	Malfunctions
	Security Mode Change
	System Events
	Non-security Alerts
	Automation Devices
	The notification types are configured for each user.
Monitoring
Supported protocols	SIA (DC-09)
	SurGard (Contact ID)
	ADEMCO 685
	Other proprietary protocols
Event types	System alarms and events
	Panic button coordinates
Power supply
Main	110-240 V~, 50/60 Hz
	Up to 10 W of mains power consumption.
Backup	built-in backup rechargeable battery: Li-ion 3 h
	Up to 15 hours of offline operation when the Ethernet is switched off.
	The hub has a 3-pin battery. To replace the hub battery, use the same one.
Alternative	6 V (when using 6V PSU (type A))
	12-24 V (when using 12-24V PSU (type A))
	Requires the appropriate alternative power supply unit (sold separately).
Enclosure
Dimensions	163 x 163 x 36 mm
Weight	360 g
Operating temperature range	from -10degreesC to +40degreesC
Operating humidity	up to 75%
Protection class	IP20
Colors
Colors	Black
	White
Complete set
Complete set	Hub (4G) Jeweller
	SmartBracket mounting panel
	Power supply cable
	Ethernet cable
	Installation kit
	GSM start package (available not in all countries)
	Quick start guide